Snapchat, a popular photo-sharing app has been resumed its service and now running after crashing for almost four hours.
Earlier, users of Snapchat around the world have said that they are unable to use the Snapchat app.
“The issue has been fixed! If you’re still having trouble, please let us know. Happy Snapping!,” the app company said in a tweet.
The outage reportedly happened close to 06:50 ET on, Wednesday and more than 14,000 users have already complained. Some users in the U.S. are able to use the app, as of now. Most of the users posted on Twitter that Snapchat was down. Many of them also went to Downdetector to report the outage.
Snapchat tweeted on their page that they were aware that some Snapchatters were having issues and said that they were looking into it. The Snapchat Support Twitter account also asked users to sent a DM with details and they would look into the matter. They also suggested that users should log out and log back in and refresh their connection.
When the Daily Mail Online asked the app for comment, they didn’t receive a response, to date.
According to the Daily Mail, Jake Moore, who is a cybersecurity expert, said that the problem was not due to a cyberattack but was mainly because of the increase in volume and scale as many social media sites were huge with billions of users logged in. Moore said that the impact and risk could be mitigated if these platforms spread their infrastructure measures across different internal platforms.
The cybersecurity expert also admitted that unfortunately, “hindsight” was “a virtue with these platforms” that had “become so enormous.” (With inputs from agencies)
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